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These are some of the most frequently asked questions about our services
If you have a question that is not shown , then please don't hesitate to contact us here.
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What is ADSL?
Asymmetric Digital Subsriber Line (ADSL) is a modem technology that changes ordinary phone lines (also known as "twisted copper pairs") into high-speed digital lines for ultra-fast Internet access.
ADSL also means exciting new interactive multimedia applications such as multiplayer gaming, video on demand and other interactive services.
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How does ADSl work?
ADSL modems use digital coding techniques to squeeze almost 100% more capacity out of a phone line without interfering with your regular phone services.
That means you could be simultaneously talking on the phone while accessing a world of new online multimedia applications such as video, music and high speed internet access.
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What are the benefits of ADSL?
ADSL modems use digital coding techniques to squeeze almost 100% more capacity out of a phone line without interfering with your regular phone services.
- Simultaneous broadband and phone services over a single line
- Uninterrupted, super fast connection, that's always available
- Cost effectvive compared to time spent waiting for dial up to complete an action
- Large files can be downloaded quickly
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Will I be able to get broadband?
The vast majority of people in the UK are now able to receive the high speed benefits of broadband.
To see if you can receieve it, click here
If you are unable to receive broadband through the conventional methods, then we also offer wireless broadband to selected areas. Please click here to learn more.
That means you could be simultaneously talking on the phone while accessing a world of new online multimedia applications such as video, music and high speed internet access.
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What equipment do I need?
In order to receive our broadband services, you will require a ADSL modem and a splitter for your phone line which helps keep the phone and adsl signal seperate.
There are serveral different types of modem. They can be ordered either with a broadband package or seperately.
To see the different types available, click here.
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Do I have to pay a connection fee?
There is a one off line activation charge of £70.21
If you are migrating your adsl package to us from another supplier, then there is a charge of £11.95
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